Inbound Telemarketing



Welcome to our Inbound Telemarketing Services page. If you’re looking to improve your customer satisfaction and sales while minimizing costs, you’ve come to the right place. At Teleservices, we offer high-quality inbound telemarketing services to businesses of all sizes, tailored to your unique needs and requirements.

First, let’s define what inbound telemarketing is…. This services involves receiving incoming calls from customers or prospects who are interested in your products or services. Our inbound telemarketing agents are trained to handle these calls professionally, provide exceptional customer service, and convert leads into sales.

Why should your business use our inbound telemarketing services?

  1. Enhanced Customer Service: Inbound telemarketing is an essential part of customer service. Our trained agents will answer customer queries and complaints promptly, providing them with solutions that increase their satisfaction with your brand. Customers who are satisfied with your service are more likely to refer your business to others and become loyal customers.
  2. Cost-Effective: Outsourcing your inbound telemarketing services to Teleservices can help you save on costs. By using our services, you won’t need to invest in expensive infrastructure and staff, which can add up to significant savings. Additionally, we offer flexible pricing options that can be tailored to suit your budget.
  3. Increased Sales: Inbound telemarketing is an effective way to generate sales. Our trained agents are skilled at identifying potential sales opportunities, cross-selling, and up-selling your products or services. With our help, you can increase your sales revenue and grow your business.
  4. Improved Productivity: By outsourcing your inbound telemarketing services to us, you’ll free up your internal resources to focus on other essential business tasks. This will improve your overall productivity and efficiency, leading to higher profits and growth.
  5. 24/7 Availability: Our inbound telemarketing services are available 24/7, ensuring that your customers can always reach out to your business when they need to. This improves customer satisfaction and can help you stand out from your competitors.

The team at Teleservices are some of the most experienced agents in New Zealand who are dedicated to delivering exceptional inbound telemarketing services. We use state-of-the-art technology and follow industry best practices to ensure that every call is handled professionally and efficiently.

Our inbound telemarketing services include
  • Customer Service: We provide top-notch customer service, handling inquiries, complaints, and feedback professionally and efficiently.
  • Order Fulfillment: Our agents can process orders quickly and accurately, ensuring that your customers receive their orders on time.
  • Answering Service: We provide a professional answering service that can handle all of your incoming calls, ensuring that no call goes unanswered.
  • Reservation Bookings: We can take bookings for your services and manage your reservations efficiently, ensuring that your customers receive the best service possible.

Inbound telemarketing is a crucial component of customer service and can help you generate more sales and revenue. By outsourcing your inbound telemarketing services to Teleservices, you’ll benefit from our expertise, professionalism, and cost-effective solutions. Contact us today to learn more and discus how we can help take your business to the next level.

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Feel free to get in touch and we will be more than happy to answer any questions you may have.