Need some professional help?
Why TeleServices is the best choice for your call centre needs
Passionate about delivering results
At TeleServices, we are committed to providing the best call centre services and telemarketing solutions in Australasia. Our mission is to help our clients focus on their core business, provide responsive customer service solutions, improve business performance, and be cost-effective. We are the ideal partner for businesses seeking to reach a broad range of customers in a time when advertising and marketing dollars are at a premium.
Most businesses face increasing sales goals and shrinking marketing dollars so success requires a partner who can deliver cost-effectively results. TeleServices is dedicated to meeting both your objectives and your budget.
- New Zealand-based call centre provider
- Wide range of premium service solutions
- Cater for small businesses to commercial organisations
- Specialists in Charity fundraising
- Latest systems and technology
We work closely with our clients to provide effective and sustainable service, with a focus on customer service innovation. Our call centre is fitted out with the latest systems and technology, allowing us to provide the highest standard of service. Our clients range from small businesses, to commercial organisations and high-profile charities.
WHY CHOOSE US
Always Available
Once you're a client you will be given a dedicated line to call 24/7 to answer queries or resolve any issues or concerns you may have. We are fully committed to our clients
Qualified Agents
Our highly skilled and experienced agents use proven calling strategies to promote your business over the phone, engaging with your market professionally and efficiently.
Competitive Prices
We can enhance your brand and increase sales by providing superior solutions at the most competitive prices in New Zealand
Best Offers
We offer a wide range of premium Telemarketing services for both small and large organizations to meet our client's needs
OUR MISSION
At TeleServices, our mission is to provide customized, high-end call centre services and telemarketing solutions to small, medium, and large organizations in New Zealand and across Australasia.
We strive to allow our customers to focus on their core business by providing responsive customer service and effective sales solutions to help them improve business performance at cost-effective prices.
POPULAR QUESTIONS
Not at all, While we are dedicated to developing long-term relationships with our clients, we do not require any form of long-term contract.
We are generally in a position to commence calling for a client within 2-3 weeks of an agreement on terms being reached. This is however dependent on workflow, staffing requirements, and availability of a database.
In normal circumstances no. Since our services are fully customised to our client needs, it is normal for the client to provide this. We are able to offer referrals to reputable database/list procurement companies should you require this.
Yes. We work with you to ensure that you will receive the reports you require as often as you require them; normally this is weekly. These reports include:
- Number of calls made
- Number of contacts made
- Sales/Closes/Appointments Made
- Staff Hours
- Total Call Times
- A random selection of recorded calls for evaluation